Claims Today: December 2018
This month we provide a round-up of professional indemnity and private client claims.
This month we provide a round-up of professional indemnity and private client claims.
When he's not working as Senior Development Underwriter for Hiscox, Barry Taylor could be relaxing with family and friends. Instead, he’s out tackling fires and other emergencies as an on-call firefighter with Surrey Fire and Rescue
Our Brexit plans are progressing well, and our intention is for the structural changes that our plan requires to be made by 1 January 2019. Ahead of the festive season, there are a few important things for you to be aware.
This month we put a spotlight on seasonal claims, such as those following Storm Emma and the Beast from the East. We also provide a round-up of examples for private client and professional indemnity claims.
From Facebook and Twitter through to Instagram and Snapchat, social media allows celebrities, influencers and public figures to effortlessly reach out to their audiences – wherever they are in the world and at whatever time of day. But all it takes is an ill-judged tweet or promotional post and someone can quickly find themselves deep in hot water.
In this edition we provide a roundup of private client, motor, professional indemnity and media claims. We also put a spotlight on our partnership with Anyjunk, aiming to make rubbish/waste removal from a home greener, easier and cleaner.
We are excited to announce the launch of our latest innovation - Influencer and Public Figure Protection, tailored to the needs of influencers and high profile individuals as they lead their lives in the public eye.
Welcome to our October Regulatory Bulletin. This month we focus our update on our preparations for Brexit and the communications your customers may have received from us.
Ross Dingwall, Managing Director of the broker channel at Hiscox, looks at the types of schemes business brokers can thrive with.
This month we put a spot light on technology - we have been insuring technology companies at Hiscox for nearly 25 years, and dealing with technology claims for almost as long. We also provide a round-up of our latest claims examples for Technology, Public Liability, Global Flying and Motor.
Hiscox Regional Manager in Maidenhead and Head of Broker Marketing Samantha Newman explains why the secret to success is making people happy.
From connecting homeowners to travellers on Airbnb, offering ridesharing on Uber, through to peer-to-peer lending on Zopa, the 'sharing economy' is coming of age. But how to ensure it plays by the rules?
Welcome to our September Regulatory Bulletin - this month we focus on the Insurance Distribution Directive, which comes into force Monday 1st October.
From self-service checkouts to self-driving cars, it would seem the days of manual labour are numbered. Experts, analysts and thought leaders, including SpaceX CEO Elon Musk, even claim that ‘the rise of the robots’ will lead to mass unemployment all over the world. But should we really be afraid of the fourth industrial revolution?
This month we put a spotlight on our escape of water technical training to further develop our internal claims underwriters to ensure we manage these claims expertly and efficiently. We also provide our latest claims example for Cyber, Private Client and Professional Indemnity.
Welcome to our August Regulatory Bulletin - with the GDPR dust settled, we now ramp up our focus on changes for IDD and the Brexit Part VII transfer process.
Welcome to July's Claims Today, in this month's newsletter we put a spotlight on subsidence claims, plus a round-up of our Private Client, public liability and professional indemnity claims.
How did you win your last piece of business? Was it your ironclad reputation, meticulous preparation or an off-the-cuff remark halfway through the presentation?
Welcome to our June Regulatory Bulletin.This month we focus our update on how we're progressing our preparations for the Insurance Distribution Directive and Brexit.
Joe Brown, Deputy Chief Underwriting Officer for UK and Ireland, has run a marathon in the snow and is inspired by his problem-solving peers.
A monthly round-up of public liability and professional indemnity claims, along with an interesting private client claim about a pesky wasp putting a Royal Wedding party under threat.
On the 18th of April our schemes team kicked of a tour of the UK. All aspects of schemes were discussed; from taking an initial idea and building it into a successful scheme, to how you continually adapt and develop it in order to thrive in a continually changing market.
We are very proud to announce we are winners of the HNW Claims Solution of the Year Award at the 2018 Insurance Times Claims Excellence Awards. This month's newsletter also provides a round-up of commercial and private claims, including damage to a house from a fallen tree and an unfortunate incident between a Bentley and a garage wall.
Hiscox has launched the new online CyberClear Academy, designed to help customers reduce and manage their cyber risks.
Welcome to our May Regulatory Bulletin. GDPR is finally here - are you ready for the new regulations? This month we also cover updates on how we are progressing with changes in preparation for IDD and Brexit.
In this month's edition we put a spotlight on cyber claims, where we have seen a dramatic increase in claims volumes – up by more than 130% compared to this time last year. We also provide a round-up of private client, motor, commercial and professional indemnity claims.
The GDPR countdown is on with less than one month to go until the new regulations come into effect. In this month's bulletin we cover GDPR, IDD and Brexit, and highlight some important actions you need to take now.
The sixth annual Hiscox Online Art Trade Report reveals an online art market worth an estimated $4.22 billion - up 12% in 12 months. The report also takes a look at the current impact blockchain and cryptocurrencies, such as Bitcoin, are having on the online art market, as well as exploring their future potential.
The advent of Meltdown and Spectre heralds a new age of computer vulnerabilities that require more than updating your virus software or deleting suspect emails. So how concerned should we be?
James Brady, Deputy Head of Specialty for Hiscox UK & Ireland, respects Elon Musk’s work ethic and believes the opportunities in cyber insurance are endless.
As we enter a very busy period of regulatory change we will be providing you with a monthly bulletin to give you general updates and information, along with actions you will need to undertake as a third party relation of Hiscox. This first bulletin covers updates and progress for GDPR, IDD and Brexit.
In this issue of Claims Today we put a spotlight on weather events, such as the recent 'Beast from the East' and how we proactively prepare for these events to ensure we can provide the best possible service to our customers. We also have a round-up of our latest private client, professional indemnity and public liability claims.
If that’s the question, then the answer for a significant number of us is to stay put and invest in home renovations instead of moving house - one of the key findings from our Hiscox Renovations and Extensions Report which lifts the lid on home improvement trends across the country, both past and future.
In February's edition of Claims Today we put a spotlight on proactive claims handling, along with a round-up of private client, personal accident and professional indemnity claims, including a case involving a photographer's intellectual property rights of their images.
Meet the Hiscox Technology team, a team of specialist underwriters embracing the complexities and challenges of the UK’s fastest growing sector.
How you and your clients handle customers' personal information is changing as businesses need to be compliant with the new GDPR by 25 May 2018. Read our essential guide to get your business in shape ahead of the EU's new data rules.
Do you want to be more confident using LinkedIn?
The LinkedIn Man, James Potter, gives us his top tips on how to raise your profile, extend your network and find new business opportunities.
A roundup of claims for the month, including a professional liability case for a dog grooming business which went to trial.
The Hiscox Cyber Readiness Report 2018 surveyed more than 4,000 private and public sector organisations across the UK, US, Germany, Spain and the Netherlands. The study reveals major shortcomings in cyber security readiness for nearly three-quarters (73%) of firms.
We highlight the growth of cyber claims across 2017, along with a round-up of professional indemnity and private claims, including the loss of a sentimental teddy bear.
From Toys R Us to Austin Reed to HMV, the list of bricks and mortar companies struggling to compete against more agile online competition continues to grow. But what about the businesses that adapted? Here are our top eight businesses that managed to stay relevant, anticipated trends and embraced innovation…
With a background in financial lines and professional indemnity insurance, Hiscox Interim Sales Director Mark Plews, talks about the freedom he enjoys at the company and how some blunt feedback reshaped his management philosophy.
Do you know your Bitcoin from your Ethereum? And if you bought some, would you know what do with them? We look at the opportunities and risks in the brave new world of cryptocurrency.
Head of Broker Service Delivery Gary Bright reveals who his greatest hero is and reflects on the importance of storytelling in business.
In this edition we provide a roundup of employers’ liability and professional indemnity claims for the month, including a rather interesting case made against a creative agency. We also take a look at your feedback from the 2017 Broker Superb Service Survey.
Development Underwriter Tom Hird talks tough decisions, walking on hot coals, impromptu cycling tours and his appointment to the Reach team.
Superb Service is what we strive to achieve at Hiscox. To find out how we’re getting on, we regularly ask you, our brokers, to give us feedback on how we’re doing and we’re always happy to share the results.
When it comes to negotiating, when should you take the lead and own the room and when should you just make a subtle adjustment to your posture and mirror their body language?
From ceremonial swords to lost diamonds, we bring you the unusual claims we’ve had in the private client and commercial sectors over the past month.
In 2008 Mark Beaumont, adventurer and broadcaster, cycled around the world in 194 days. On the 2nd of July 2017, Mark set off from Paris aiming to do the same trip in a world record time of only 80 days.
Derrick Potton, Sales Director of Hiscox UK and Ireland, shares his insights on career focus, conquering fear and what sets Hiscox apart from the competition.
Confusion still remains about the origin and impact of ransomware. Yet a little bit of knowledge about the nature of this malicious software could greatly reduce business disruption.
With hesitant art buyers remaining unconvinced about buying art online, a Hiscox report finds out whether social media, price transparency and a wealth of background information are the answers.
Following the extensive coverage on cyber attacks in the news over the last few days, Matt Webb, Group Head of Cyber at Hiscox comments on the WannaCry ransomware
A step-by-step guide to helping you create a scheme that not only works for your customers but for your business too.
If you had told a marketer in the mid-1990s that ‘search engine optimisation’ and ‘cookies’ would one day be standard marketing terms, they might have laughed.
In addition to our Hiscox Motor Insurance, we now offer a bespoke wording for classic vehicles.
The newest member to the Hiscox Reach team Mark Whitehead reflects on his greatest achievements, the best advice he’s ever been given and why insurance is all about mutual respect.
More than half of UK companies have experienced a cyber-attack in the past year.
Ross Dingwall, MD of Hiscox UK & Ireland, reflects on his 27 years in the insurance industry and explains what success looks like.
As announced in the 2016 Budget, the standard rate of Insurance Premium Tax (IPT) has increased from 10% to 12% from 1st June 2017.