A tale of two leaks

What would happen if you could spot a leak before it even happened? We share two stories with two very different outcomes – all because of one tiny device.


Crunching the cyber security numbers

From more spend on systems and training to more financial losses, everything in the world of cyber security is on the up. We look behind these trajectories to understand the true state of the market.

Claims Today: September 2020

This month we put a spotlight on vulnerable customers. There's also a round-up of property claims as well as liability, third party property damage, cyber and commercial claim examples.


Fail-safe or a failed safe?

With burglars increasingly removing entire safes from properties, simply owning one is no longer enough to guarantee security for home owners in the UK. 

GovGrant logo

Hiscox and GovGrant – Helping your clients business stay one step ahead

GovGrant specialise in working with a range of innovative businesses to get the correct level of Research & Development (R&D) credits and tax relief your clients can claim from the government. ​


Held to ransom

As hackers deploy new tactics to pressure organisations into paying ransomware demands, how should businesses protect against an attack and prepare themselves if the worst happens?

Claims Today: August 2020

This month we put a spotlight on fraud. There's also a round-up of property claims as well as liability, professional indemnity, commercial and private client claim examples.

Lessons in keeping the remote workforce cyber-secure

With lockdown transforming the way we communicate and interact, the 2020 Hiscox Cyber Readiness Report shows how employees can work from both the office and home in a way that’s safer and smarter.


Legionnaires’ risk post lockdown

Businesses should carry out a detailed review of all aspects of their water management systems before reopening following the coronavirus (COVID-19) outbreak. 

Claims Today: June 2020

This month we put a spotlight on Hiscox Claims Remote Working. There's also a round-up of property claims as well as private client, marketing professional indemnity, commercial property and professional indemnity claim examples.

LeakBot NEW 2020

There's no place like home

By identifying potential leaks before they get worse, a LeakBot device not only keeps homes dry, it reduces the likelihood of damage caused by leaks. Now included FREE on all buildings cover on Hiscox 606 Home Insurance customers, this tiny device also provides the perfect opportunity for brokers to pick up the phone to clients.

Updated cyber training on emerging risks and claims trends

The Hiscox CyberClear Academy (HCCA), a cyber security training platform for your clients to use with their employees, has been updated with new content to reflect emerging risks and claims trends. The new training focuses on specific threats, ranging from payment diversion fraud and supply chain risk to sextortion.

Claims Today news: May 2020

This month we put a spotlight on the Hiscox Claims Notification Online Portal. There's also a round-up of property claims as well as private client and technology claim examples, including one where an IT services provider suffered a ransomware attack whereby their systems were accessed seemingly via the insured's administrator password.


Supporting your policyholders: Getting SME's back to work

Do your policyholders need help knowing what they should do to get their employees back to work?  This article includes a downloadable guide from Business HR Solutions you can offer your SME’s free-of-charge.


At home with the hackers

With the majority of UK office workers now logging on from home, how worried should companies be about network security? Home networks are three and a half times more likely to have a piece of malware operating on them than corporate networks.


Online claims reporting with our new Home Emergency partner

We are pleased to announce that we have appointed DAS and their partner CET, as our new Home Emergency provider. The partnership will give your clients the option to report their Home Emergency claims via an online portal.


An update on our UK MGA business (HUSL)

We have made some changes to our business to simplify the way we administrate policies. This means quotations will be issued from Hiscox Underwriting Limited (HUL) and not our MGA, Hiscox Underwriting Services Limited. 


Hiscox Online Claims Notification Portal

We are pleased to announce that the Hiscox Online Claims Notification Portal is now available for you to report new claims. The portal can be used for most UK property and casualty claims with an online journey that's smart and dynamic to the type of claim you are reporting, and is quick and easy to use.


Water-tight protection

Escape of water damage claims are on the rise, causing not only financial disruption, but in some cases leaving families without a home for months while drying and repairs are taking place. But what if there was a device that meant you could identify leaks – and repair them – before any significant damage occurs? A partnership between Hiscox and LeakBot is taking a new approach to home protection.


It never rains...

With storms Ciara, Dennis and Jorge wreaking havoc across the country, Keeley Davies, Head of Property Claims at Hiscox UK, explains how the company managed the influx of insurance claims with a personal touch.

Claims Today news: February 2020

This month we put a spotlight on LeakBot. It is now a fully integrated part of our household proposition for 606 and Home customers. There's also a round-up of private client as well as professional indemnity claim examples.


What cyber threats are on the horizon in 2020?

Buckle your seatbelts, it’s going to be a turbulent year as businesses face cyberattacks from state actors, crime syndicates and even from within.


Growing as one

How do you help a company to grow without changing its values? Bob Thaker, CEO of Hiscox UK, explains why taking ownership, one of the firm’s refreshed values, is crucial.


Cyber insurance: It's not just for the big guys

We’ve all heard of instances where businesses have been targeted by a malicious group who threaten to release confidential data. On this occasion, it was a journalist who alerted a policyholder to a potential breach of data. 

Claims Today: January 2020

This month we put a spotlight on cyber. Cyber claim volumes increased by almost 50% in 2019 with the team handling more than 300 new cyber claims. There's also a round-up of property claims as well as private client, employers' liability and cyber claim examples.


What to do when you own an idea

As business people and economists alike increasingly recognise the value of intellectual property, the size of claims being made for violations is also on the rise. But how can companies manage and protect something that is intangible?


Claims Today: December 2019

This month we put a spotlight on an ABI article detailing the extent of claim payments made due to the recent Yorkshire and Midlands flooding. There's also a round-up of property claims as well as commercial property, professional indemnity and third party property damage claim examples.

Does your clients' current insurance reflect art market increase?

Ben Hanly, Head of Contemporary Art at Doerr Valuations looked at how values have changed over the past few years to illustrate just how important it is for your clients to have the value of their collection updated regularly. 

Claims Today: November 2019

This month we put a spotlight on winning 'Best Contractor Insurance Provider' at the inaugural Contractor Awards. There's also a round-up of property claims and some private client claim examples.


Watches: Why regular insurance valuations are important for your clients

Watches are becoming increasingly popular as an investment option. Doerr Valuations were recently asked by a broker to undertake a review of a client’s Rolex collection. The appreciation in value was substantial!


Recognising the real you. Security with strong identity

“We’re sending you a one-time passcode to complete your login” pops up on your screen as you try to access a service on your phone. It’s frustrating – it’s delaying your user journey, but what’s taking place within these few seconds is vital. It’s a ramped-up security measure, an example of multifactor authentication and we can expect to see a lot more of it.


In the scheme of things

In a changing market, Hiscox is developing specialised insurance policies that are helping to take partnerships between brokers and their clients to the next level.

Claims Today: October 2019

This month we put a spotlight on Christmas presents! There's also a round-up of property claims as well as professional indemnity and private client claim examples.


Four ways AI is already changing business

Artificial intelligence has been a mainstay of the big hitters – Amazon, Google, Netflix – for years, but how can other businesses benefit from the technology?


Passport to anxiety

A holiday should inspire rest and relaxation, alleviating feelings of stress. So why does it sometimes feel like the opposite?

Claims Today: September 2019

This month we put a spotlight on Fine Art. There's also a round-up of property claims as well as professional indemnity and private client claim examples. 

Claims Today: August 2019

This month we put a spotlight on covering student belongings away from the home. There's also a round-up of property claims as well as some cyber, professional indemnity and private client claim examples, including one where the insured's vehicle was stolen from the driveway despite the keys being in the home.


Three tips to climb Google’s rankings

We look at how digital practices need to evolve in the brave new world of the ‘semantic web’. Google co-founder Larry Page once said that the ideal search engine was a machine that ‘understands exactly what you mean and gives you back exactly what you want’. But Google, along with all the other internet search engines you’d care to name, hasn’t always quite managed to do that.

Capital-still-in-the capital

Is the capital still in the capital?

London has grown significantly faster than other parts of the UK for decades, but signs from the labour and housing markets reveal that the capital’s relative performance isn’t quite so strong. Here we look at how other cities in the UK are trying to compete, whether London’s days are numbered as the premier commercial centre and what the impact of Brexit might be on its long-term future.