How to choose a home insurance policy

At Hiscox, we understand that no two homes are the same. Those who value insurance as much as the value of their home often need a little more safeguarding – after all, peace of mind is priceless.

We can help you decide which home insurance policy best fits your needs. Perhaps you need to know the difference between our home insurance policies, what happens once you've made the decision, details on our claims policy or maybe you would like to know what our current customers think about us. Once you’ve made your decision, we can make it happen.

Which policy?

How much is building insurance? How much contents insurance do I need? We answer all these questions, and more, right here.

Claims philosophy

Our client relationships are based on trust and we handle all our claims with speed, efficiency and courtesy. Common sense comes as standard. And we never look for loopholes.

Claims Case Study: Coming Up Roses (And Rings)

When a customer lost his late dad’s signet ring while doing a spot of gardening, we didn’t beat about the bush. We brought in a metal detectorist to track it down and ensure a happy ending.

Claims Case Study: Coming Up Roses (And Rings)

Awards & Achievements

Feefo Platinum Trusted Service Award 2022

In 2018, Hiscox won the Feefo Gold Trusted Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, rated by real customers. This was upgraded to the Feefo Platinum Trusted Service Award in 2020, ‘for consistently delivering excellence’, which Hiscox also achieved in 2021, 2022 and 2023.

For the past eleven years running, Defaqto have awarded Hiscox home insurance five stars. Defaqto is an independent financial research company, who rate products from 1 to 5 depending on the level of quality and comprehensiveness of the features and benefits it offers.

Customer stories

Our word is our bond. We also like sharing how our current customers think our customer service stands out from the crowd.

Home insurance reviews

We always ask our customers to leave a home insurance review so we can continue to improve our services. Read the feedback we’ve received from people we’ve been privileged to insure.

Check your eligibility

  • Worldwide cover for up 60 days as standard
  • Dedicated claims handler assigned to all home insurance claims as standard
  • Award-winning claims service
Check eligibility

Contact our UK-based insurance experts 0800 247 1902

Mon - Fri, 9:00am to 5:00pm