For general information, please see our home and contents insurance FAQs.
If you already have a home or contents policy with us and need to get in touch, our UK-based team of experts are here to help.
Changing your current policy
How did you buy your policy?
Please contact us to make a claim.
If we don’t deliver the highest standards of service, or if we make a mistake, then we want to know about it. If you have a complaint, please call customer relations on 0800 116 4627 (or on our local call option number +44 (0) 1904 681 198), Monday to Friday 9am to 5pm.
Alternatively you can email us at [email protected] or write to us at:
Hiscox Customer Relations
The Hiscox Building