Sue Llewellyn is a former BBC reporter and producer with nearly 30 years experience as a journalist. Since leaving the BBC, she has worked with leadership teams to create top level digital strategy and bespoke social media training for a wide range of clients including: BBC News, BBC Radio, The Financial Times, RTÉ, Foreign and Commonwealth Office, Team GB, British Council, BBC Academy, Bank of England, Immediate Media group and many others. She pioneered the introduction of ‘Twitter Masterclasses’ in the heart of the BBC newsroom and since 2009 has been responsible for designing and leading most of the social media training rolled out across the corporation. In 2013 she was voted one of the Top 50 female innovators in Digital Journalism. She also regularly talks at conferences across Europe about the psychology of social media, and driving digital change in newsrooms. You can follow her on Twitter @suellewellyn.