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Help with purchasing new insurance policies


Business insurance

Business insurance, also known as commercial insurance, is a tailored policy designed to safeguard small businesses against certain losses and risks that can emerge during the normal course of business activity.

Find out more about taking out a new policy

Home insurance

Hiscox have a long and proud history of home insurance expertise. We’ve been providing home insurance policies to high net worth individuals for decades, in fact, Hiscox currently provide buildings and contents cover for over 60,000 homes across the UK.

Find out more about taking out a new policy

Event insurance

Planning a successful event involves many moving parts, so having insurance can help to cover the associated risks – including cancellation, accidents and property damage.

Find out more about taking out a new policy

Private client

Whether you have a love for contemporary art, or a taste for something more classical; perhaps you have an extensive jewellery collection; a passion for classic cars; or have built the latest in home cinemas; we will work with you to create a bespoke policy to protect your homes and possessions.

Find out more about taking out a new policy

Help with existing insurance policies and claims


If you have bought your policy through a broker, please speak to them in the first instance.

If something goes wrong, we're here to put it right. For information on existing customers or on how to make a claim, please click the relevant link below.

Broker contacts


If you're a broker and need to get in touch, please see our broker information page.

Complaints


Complaints

Your views are important to us and if we do not deliver to the high standard of service you should expect from Hiscox, or if we make a mistake, we want to know.

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Complaints data

We take the feedback and complaints we receive from our customers and policyholders very seriously. It acts as a valuable source of information and enables us to constantly review the way we do things and make improvements wherever we can.

Find out more

Information security


Information security is extremely important to us. If you believe you have discovered a security vulnerability on a Hiscox website, please contact us via email: [email protected]