Our existing customers

If you bought your policy through a broker, please speak to them in the first instance.

If you bought your policy directly from Hiscox and need to get in touch, our UK-based team of experts are here to help.

Choose the cover you have and we’ll direct you to the specialists you need:

Select an option

Our business insurance provides a professional level of cover to protect every aspect of your business, from the premises to the people who work for you, and any legal matters that may arise from your day-to-day operations.

Get in touch with our existing business customers team

Our extensive cover is designed to meet the needs of you and your home. We provide specialist buildings and contents insurance that includes cover for high-value items such as jewellery, art and collections as part of your policy. We also provide cover for second homes, Grade II listed properties and during building projects.

Get in touch with our existing home customers team

Hiscox has two travel insurance products. Our annual travel insurance is a comprehensive annual policy for you and your family, and is designed to cover you when you are on holidays of up to 62 days duration. Our gap year travel insurance is a single trip policy for those going away for an extended period of time, whether to work or study abroad, to take part in charitable activities, or for leisure.

Get in touch

If you’re planning an event, whether it’s a global trade conference or village fete, we can help protect you from the unexpected.

Get in touch

These are the different ways to get in touch depending on how you bought your policy.

If you purchased your policy through the Private Client team, please get in touch with your account manager.

Contact your account manager

If you are a RH Specialist Vehicle Insurance customer, please visit the RH Specialist Vehicle Insurance website.

Visit the RH Specialist Vehicle Insurance existing customers page (external link)

Insurance from experts who understand your lifestyle and can tailor a product and service to meet your exact needs – no matter how complex.

Get in touch with our private client team

Lloyd’s is proposing to transfer certain EEA insurance policies to Lloyd’s Brussels.

The proposed transfer will not change terms and conditions of any policy, except that Lloyd’s Brussels will become the insurer and Data Controller in respect of the transferred policies.

Further information about the proposal (including whether it could affect your pre-transfer position), which policies are transferring, your rights and what you need to do can be found on the Lloyd's website (external link) .