For the past fourteen years running, Defaqto (external link) have given Hiscox home insurance 5 Stars. Defaqto is an independent financial information and technology business, who rate products from 1 to 5 depending on the level of quality and comprehensiveness of the features and benefits it offers.

Feefo Platinum Trusted Service Award 2024

Feefo Platinum Trusted Service Award

Hiscox won a Platinum Trusted Service Award (external link) in 2024 from customer reviews platform Feefo. It was the fifth year running the insurer achieved Platinum status for ‘consistently delivering excellence’ for customers. The Trusted Service Awards use real customer reviews to recognise businesses which deliver exceptional experiences. Hiscox previously held the Gold award. Read Hiscox reviews on Feefo (external link).

Consumer Intelligence award

Hiscox have been awarded a 2021 Consumer Intelligence award for claims. Voted for by householders, this is based on a survey carried out by Consumer Intelligence of over 48,000 consumers.

CII Chartered Insurers

Chartered Insurer status

Hiscox is one of the few Insurers in the UK to have achieved Chartered Insurer status (external link) – the gold standard of excellence, professionalism and integrity in insurance. This status (external link) recognises our commitment to delivering the highest quality service. 

Here at Hiscox, we're proud of our history of award-winning products. To see our award archive, visit our Awards and Achievements archive.