For the past fourteen years running, Defaqto (external link) have given Hiscox home insurance 5 Stars. Defaqto is an independent financial information and technology business, who rate products from 1 to 5 depending on the level of quality and comprehensiveness of the features and benefits it offers.

Consumer Intelligence award

Hiscox have been awarded a 2021 Consumer Intelligence award for claims. Voted for by householders, this is based on a survey carried out by Consumer Intelligence of over 48,000 consumers.

Response to a Major Claim award

In March 2018, Hiscox won the Response to a Major Claim award at the Commercial Insurance Awards, which showcases excellence within the business insurance industry.

Feefo Gold Service award

In early 2018, Hiscox won the Feefo Gold Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, rated by real customers. Hiscox met the Gold criteria by achieving an average Feefo service rating of between 4.5 and 5.0 from January 1st 2017 and December 31st 2017.

Start your business awards 2017

Start Your Business magazine 2017

Start Your Business magazine has awarded Hiscox 'Best Insurance Provider' in their Small Business Service Awards for the eighth consecutive year, from 2009. The awards are voted for by Start Your Business magazine's readers, writers, contributors and subscribers. We are proud to have been recognised for our commitment to designing cover to specifically protect small businesses from the risks they may face. 

Consumer Intelligence Most Trusted Award

Consumer Intelligence Most Trusted award

Hiscox have been awarded the 2016 Consumer Intelligence Most Trusted award, as voted for by consumers. Based on a survey carried out by Consumer Intelligence of over 24,000 consumers surveyed between January 2015 to December 2015.

Insurance Times Claims Excellence Awards 2015 winner

Claims Initiative of the Year award

In 2015, Hiscox was winner of the Claims Initiative of the Year award in recognition of the work the Property Claims team did in order to help them achieve their goal of ‘Creating Customers for Life’. It demonstrates our continued commitment to evolve our Claims Service in order to ensure we are doing everything possible to support our customers during their time of need. 

CII Chartered Insurers

Chartered Insurer status

Hiscox is one of the few Insurers in the UK to have achieved Chartered Insurer status (external link) – the gold standard of excellence, professionalism and integrity in insurance. This status (external link) recognises our commitment to delivering the highest quality service.