Hiscox are extremely proud of all the small businesses we support and are invested in always providing the best possibe customer experience. It's just one of the reasons why we’ve achieved a 94% customer satisfaction rating. 

To keep track of the experience and satisfaction of our customers, we partnered with Feefo. These reviews are gathered independently of us and they feed into our overall Feefo customer experience rating. Good or bad, we display our ratings across our site and take care to read every one.

We are delighted with the reviews we've received,

Our current Feefo score (based on reviews over the past year) is: 4.8/5

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Read all Hiscox Insurance Reviews from Feefo (external link)

Business insurance customer reviews 

Omslaw LLP

'Seamless and quick' (external link)

I was pleasantly surprised at how quickly and efficiently I was able to get my insurance arranged. 

Grace Maxted Training

'Easy quote process' (external link)

 Excellent online facilities to get cover swiftly.

Trusted Customer

'Honest and straightforward' (external link)

Website was so easy to use. Lots of options and clear explanations of what they were for. Honest assessment of whether cover might be needed rather than just trying to sell it as default.

JH Developments (Hertfordshire) Ltd

'Pleasant experience!' (external link) 

What a pleasure filling out the online forms for my insurances. (Never thought I would say that!) Easier, cheaper and completed in minutes, couldn't recommend any higher!

Home customer reviews   

Trusted Customer 

'Transparent policies and good customer service' (external link)

Concise and comprehensive policies written in clear language. When I called to clarify a few points I received clear and timely feedback. Very good service all round.

Andrew Vickerstaff 

'Easy to use' (external link)

Very easy to access, configure and purchase insurance.
Trusted Customer 

'Best insurance website I've ever used' (external link)

Utterly brilliant website, clear and concise. Competitive on price, clear on message. Key steps are all clear to understand.

Trusted Customer 

'Excellent product and service ever used' (external link)

Hiscox Home and Contents Insurance is exactly what I was looking for. Good website and flexible cover and an easy sign up process.​​​​​​