Type in keywords to find answers to your questions.
Our existing private client customers
Hiscox Private Client are a specialist team who arrange tailored insurance solutions to protect clients with higher value homes in the UK and Western Europe, modern and classic cars, jewellery, art and other collectibles. Clients value our professional and discreet approach; you will deal with just one personal contact who can adapt your policy at any time, as your circumstances change.
To get in touch or make a claim, please contact your Client Manager:
Hannah Szewczyk
Hannah has worked at Hiscox for over 10 years and has spent most of this time working within the Art and Private Client Sector.
Hannah joined Hiscox Private Client in 2024 to lead the team and ensure we are there for you when you need us.
Based in the North and you can contact Hannah on [email protected]
Simon Jackson
Simon joined Hiscox Private Client in June 2025 and now looks after his portfolio of clients using his experience as High Net Worth Broker. Simon has worked within the Private Client world for 12 years. Based in the South East Simon has great knowledge of the local area but is happy to travel and look after clients all over the UK.
You can contact Simon on [email protected]
Dhiren Tokhai
Dhiren joined the Hiscox Private Client team in August 2022. Prior to this, Dhiren has worked for 15 years in the insurance industry, the last 10 years, as a Senior Insurance Broker specialising in Ultra/High Net Worth clients and servicing their individual requirements be it Property led, Motor, Art and Valuables, Commercial to Farms and Estates.
Dhiren manages all aspects of his portfolio and is always on hand to meet his clients’ requirements.
Based in the South East/West, you can contact Dhiren on [email protected].
Lyndsey Warrior
Lyndsey joined Hiscox in August 2024 and has started getting to know some of you as your new Client Manager.
Before joining us at Hiscox, Lyndsey worked for an independent Broker in a similar role.
In her free time, she very much enjoys country walks with the dogs and spending time with her much-loved horse. She also has a keen interest in motor sports and a passion for classic cars.
Based in the North, you can contact Lyndsey at [email protected]
Nicola Wright
Nicola has been with Hiscox since 2015 working in both the home and commercial insurance teams, before joining Hiscox Private Client in December 2016.
As an Account Handler, Nicola assists the team with client enquiries and the day to day management of the existing portfolio. She has attained Cert CII from The Chartered Insurance Institute and is working towards her ACII qualification.
Based in the North you can contact Nicola on [email protected].
Ellys Harrison
Ellys joined the Hiscox Private Client team in 2024. Prior to this he worked in one of our Hiscox Home insurance teams.
As an Account Handler, Ellys assists the team with client enquiries and the day to day management of the existing portfolio.
Based in the North, you can contact Ellys on [email protected]
Joe Parsons
Joe has worked at Hiscox for 7 years, most recently joining the Private Client Team in February 2025.
As an Account Executive, Joe assists the team with client enquiries and the day to day management of the existing portfolio.
Based in the North, you can contact Joe on [email protected]
Our claims promise
We always start by assuming your claim is valid.
When things go wrong, we’re the experts in putting it right. You can trust us to act swiftly and in your best interests – it’s what we do.
Superior claims handling
Our commitment to you is a superior claims service. This is delivered by our team of UK-based specialists who promise:
- Expertise – our claim handlers are specialists in their field. They’re empowered to make decisions and will appoint any additional experts needed to get the best outcome for you
- Efficiency – we make the claims process as fast and as simple as possible. Straightforward claims are often settled the day we receive them, and in all other cases you’ll be given your own specialist claims handler within 48 hours who you can contact directly
- Empathy – we understand the circumstances resulting in a claim can be highly stressful and we’re here to minimise the disruption to your life
- Fairness – we always act in good faith and honour the intent of the policy
Useful links
Useful links
Contact us
Find out the best way to contact who you need with our contact centre.
Complaints
Your views are important to us and if we do not deliver to the high standard of service you should expect from Hiscox, or if we make a mistake, we want to know.
Supporting vulnerable customers
Everyone has the potential to be vulnerable. Discover how we can help you.