Hiscox won a Platinum Trusted Service Award (external link) in 2026 from customer reviews platform Feefo. It was the seventh year running the insurer achieved Platinum status for ‘consistently delivering excellence’ for customers. The Trusted Service Awards use real customer reviews to recognise businesses which deliver exceptional experiences. Hiscox previously held the Gold award. Read Hiscox reviews on Feefo (external link).
For the past fourteen years running, Defaqto (external link) have given Hiscox home insurance 5 Stars. Defaqto is an independent financial information and technology business, who rate products from 1 to 5 depending on the level of quality and comprehensiveness of the features and benefits it offers.
Hiscox have been awarded a 2021 Consumer Intelligence award (external link) for claims. Voted for by householders, this is based on a survey carried out by Consumer Intelligence of over 48,000 consumers.
Hiscox is one of the few Insurers in the UK to have achieved Chartered Insurer status (external link) – the gold standard of excellence, professionalism and integrity in insurance. This status (external link) recognises our commitment to delivering the highest quality service.
Hiscox is the winner of numerous British awards for the performance and service we provide across the insurance industry in the UK.
