We’re always delighted to hear from you.
We’re here to help
If you’re in need of support, we can help. From issues with an online quote or concerns about your current cover, Hiscox can ensure you get the information you need right away. Your query might be one that we’ve answered before, so you might find the help you need in our Insurance FAQ hub.
No luck? Don’t worry, our award-winning team are available to help.
Our claims team are available 24hrs a day
For sales & service, lines are open Monday to Friday, 8:30am to 5:30pm (closed on Saturdays, Sundays and Bank Holidays).
Help with new and existing policies
If you want support with a policy purchase or quote, or if you already have a policy that you need to talk to us about, you can speak to one of our UK-based insurance experts.
We also have dedicated 24-hour helplines over for emergencies. Please select the cover you wish to contact us about and you’ll find the most relevant contact information:
Contact our Home Insurance team for guidance on new or existing policies, or for emergency support.
Contact Hiscox Home Insurance
For help and support with a commercial policy, contact our Business Insurance team. Our team can offer guidance on new or existing policies, or emergency support.
Contact Hiscox Business Insurance
For guidance on a new or existing policy, contact our Travel Insurance team by phone or email. Follow the link below to see the opening times for these phone lines.
Contact Hiscox Travel Insurance
Contact our Events Insurance team for guidance on new or existing policies, or for emergency support.
Contact Hiscox Events Insurance
Making a claim
If something goes wrong, we’re here to put it right. For information on how to make a claim, please click the relevant link below:
- Home insurance
- Business insurance
- Annual travel insurance
- Gap year travel insurance
- Event insurance
- Motor insurance
If your claim relates to any of the following policies, then please contact your broker directly:
Speak to one of our brokers
If you’re a broker and need to get in touch, please see our broker information