What is Flood Re?
Launched on April 4, 2016, Flood Re aims to give homeowners in high flood-risk areas more options when it comes to protecting their properties.
Flood Re is, essentially, insurance for insurance companies. This means that when a homeowner makes a flood claim, the insurer can pay out to the customer, and Flood Re will then reimburse the insurer.
The Flood Re scheme also helps people to better understand their level of flood risk and explains how they can take action to reduce their risk, where possible. The scheme is intended to operate for 25 years, allowing time for the government, local authorities, insurers and communities to work together to improve flood preparedness. This could mean, for example, making use of effective land planning, sustainable drainage, sustainable development and effective flood-risk management.
Homeowners will not have to deal with Flood Re directly and should not have to do anything differently when it comes to making a claim.
For more information about how Flood Re works, please visit the Flood Re scheme website (external link).
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Awards & Achievements
Hiscox have been awarded the 2017 Consumer Intelligence award for claims. Voted for by householders this is based on a survey carried out by Consumer Intelligence of over 24,000 consumers between January 2016 to December 2016.
In February 2017, Hiscox won the Feefo Gold Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, rated by real customers. Hiscox met the criteria of collecting at least 50 reviews between January 1st 2016 and December 31st 2016, and achieved a Feefo service rating of between 4.5 and 5.0.
Hiscox was awarded the 2016 Consumer Intelligence Most Trusted award. Voted for by consumers this is based on a survey carried out by Consumer Intelligence of over 24,000 consumers surveyed between January 2015 to December 2015.
For the past eleven years running, Defaqto (external link) have awarded Hiscox home insurance five stars. Defaqto is an independent financial research company, who rate products from 1 to 5 depending on the level of quality and comprehensiveness of the features and benefits it offers.