Insuring your travel agency
Building the perfect itinerary for your clients takes hard work, organisation and planning. But things don’t always work out – delays, cancellations and missed flights are among the logistical problems, but even if everything goes to plan, you could still find your clients are unhappy with the service you gave them. At Hiscox we can connect you to our travel insurance partner to tailor your cover to the travel and tourism industry and to your company.
Why you need travel agent insurance
Unhappy clients
Whether it’s an overbooked hotel, rain at a beach wedding or a financially troubled tour operator, insurance is important because even if those things aren’t your fault, a client may be upset and direct their anger at you. If they bring a claim against your travel agency you’ll likely be grateful for a professional insurance policy to defend and protect you.
Accident and injury
Accidents and injuries can cost you time, money and possibly your reputation. You may deal in far away destinations, but slips, trips and falls can happen right on your doorstep, to customers or a member of the public. Injuries are upsetting and stressful, but they can be costly too, so whether it’s your fault or not, we’ll cover you for expenses and legal claims, so you can get on with running your business.
Technical problems
If your computer system breaks down everything stops until it’s up and running again. While that happens, you’ll be unable to build holiday itineraries or answer customer queries. Having travel agency business insurance in place means we’ll cover the costs of repairs or replacements and get you back on track if you add this cover.
Hiscox doesn’t provide this cover directly, but you can connect to our travel insurance partner for a quote.
If you’re not sure what you need, tell us a little more about your travel agency business. We’ll help you to build your quote and explore any other insurance needs.
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Key types of insurance for a travel agency
Public liability insurance
Accidents can happen, and not just on holiday. Public liability insurance protects you if a member of the public claims they’ve been injured or their property was damaged while visiting your business premises. It might be a fall in reception, or an employee might spill water on someone’s laptop. You might well be blamed, so public liability cover helps with the cost of compensation and the legal expenses of the claims process.
Professional indemnity insurance
Professional indemnity cover helps your business to deal with any legal action or claims for compensation if you, or someone else in your business, is blamed when something goes wrong. Mistakes, or just unfortunate and unexpected events, can easily come up and ruin a dream holiday. Whether it’s fair or not, a client might blame your business and they could decide to take action against you. If they do, we’ll help cover you.
Office insurance
Office insurance is a combined policy including different cover types to make sure you can keep on doing business if something happens to your premises or your key office equipment. If your travel agency office is damaged by fire or flood, office insurance will cover the cost of repairs. The same is true if key equipment is stolen or breaks down, for example, your computers. We’ll cover the cost of replacing your gear so you’re back up and running in no time.
Hiscox doesn’t provide this cover directly, but you can connect to our travel insurance partner for a quote.
These are just some of the types of business insurance for travel agencies that we can offer. We can provide other specific types of cover and build them into a policy that’s tailored to the exact needs of your business.
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