If things go wrong, we’re the experts in putting it right.

You can trust us to act swiftly and in your best interests, because that’s what we do. This means you can focus on what you do best – running your business.

Superior claims handling

Our commitment to you is a superior claims service. This is delivered by our team of UK-based specialists who promise:

  • Expertise – our claim handlers are specialists in their field. They’re empowered to make decisions and will appoint any additional experts needed to get the best outcome for you 
  • Efficiency – we make the claims process as fast and as simple as possible. Straightforward claims are often settled the day we receive them, and in all other cases you’ll be given your own specialist claims handler within 48 hours who you can contact directly 
  • Empathy – we understand the circumstances resulting in a claim can be highly stressful and we’re here to minimise the disruption to your life
  • Fairness – we always act in good faith and honour the intent of the policy



Make a claim

If something goes wrong, we’re here to put it right. Need to make a claim?

Read Our Claims Case Studies

Take a browse through some of our previous insurance claims stories which outline some business insurance claims examples. See how Hiscox protects UK businesses, helping to defend and settle indemnity and liability claims.