We’re always delighted to hear from you
Here to help
We’re here should you have any questions, need any help with a quote, or want to make changes to your policy.
Need to make a claim? Visit our claims section
If you’d like a quote from us, or if you already have a business insurance policy with us and need to get in touch, please call: 0800 280 0351.
From mobiles or overseas, call +44 (0) 1904 293 403 (calls are free from a landline and some mobile contracts).
Our UK-based insurance experts are available Monday to Friday, 8am to 7pm, and on Saturdays, 9am to 2pm (closed on Sundays and Bank Holidays).
Alternatively you can email us at [email protected].
We aim to reply to all customer emails within one working day.
If you bought Hiscox Business Insurance through a broker, please contact your broker directly.
If you have additional property emergency cover, legal expenses cover or travel cover with us, the below specialist helplines are also able to support you.
Property emergency cover
If you require the immediate assistance of a tradesperson, please call us on 0800 170 0935 (open 24 hours a day).
Legal expense cover
For confidential legal advice, or to claim for legal expenses, please call 0117 934 2681 (open 24 hours a day).
If we don’t deliver the highest standards of service, or if we make a mistake, then we want to know about it. We’ll investigate your complaint and resolve the problem as quickly as possible. You can contact us in one of the following ways:
Hiscox Customer Relations
The Hiscox Building
Read more about how to make a complaint