What is professional indemnity insurance?
Professional indemnity insurance is there to protect your business if a client alleges that there are faults in your work. Nobody expects to make mistakes, but they still happen and they can cost your clients money. PI insurance can cover against negligence, breach of confidential information or data, and poor advice which results in a financial loss for your client.
When things go wrong, whether it’s your fault or it’s down to someone else in your business, Hiscox professional indemnity insurance can cover you for up to £10 million for compensation costs and legal expenses, so you can keep running your business as usual.
Want to know more? See our FAQ guide What is professional indemnity insurance?
As part of your tailored PI policy, Hiscox offer:
- Flexible PI policies: get the level of protection you need
- Cover up to £10 million: for legal costs and compensation
- No administration fees: amend your cover as your needs change
- Specialist knowledge: industry-specific policies for the best protection
Build a tailored professional indemnity insurance policy based on your business’s specific needs and risks.
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About professional indemnity insurance
When should I get indemnity insurance?
Some regulatory bodies require businesses to have professional indemnity insurance, but anyone providing professional services or handling client data and intellectual property should have it too. Mistakes happen, breaches occur, and even if it’s not your fault, you could still be challenged. If an employee gets it wrong, or even if you feel there’s no error on your part, you may still have to defend yourself.
How much professional indemnity cover will I need?
This will depend on the severity of the financial impact of a mistake in your line of work; it should be enough to cover the cost of defending or settling any claims you might face. To calculate this, check your contracts and the value of your projects and talk with peers or a professional body. We’ll tailor your policy to suit your needs, so you’re properly protected.
How much does professional indemnity insurance cost?
While the cost of professional indemnity insurance for your business depends on the nature of work you do, you can get cover for up to £10 million for all the legal costs, including any damages and court fees awarded to the defendant. Hiscox professional indemnity quotes begin from £9.50 a month* and can be tailored for your business needs.
All you need to know about professional indemnity insurance
Watch our short video guide to getting professional indemnity cover in place.
What professional indemnity insurance covers
Correcting mistakes & negligence
Business is demanding and things do go wrong. Maybe an employee misinterprets something along the way between you and your client and acts on this misinformation. It could be as simple as a misprint going to press, but 50,000 copies later you’re looking at an expensive and embarrassing claim for negligence. We’ll cover the costs of putting it right.
Loss of data
We all need to take data security seriously. But losing data or suffering a data breach isn’t just about leaving a laptop on a train. Data can be hacked or even accidentally shared with the wrong person – it takes a second to hit ‘reply to all’ by mistake.
Losing client data, confidential documents and intellectual property can lead to an expensive claim being made against you. We’ll cover you for that as part of our PI policy.
Unhappy clients
Sometimes there’s no clear mistake. You did your job to the best of your ability and for some reason, your client isn’t happy. They may decide your work or advice cost them money and make a claim against you. Right or wrong, if they do, we’ll cover your costs.
This is different to a claim from a client who is unhappy as a result of your work causing damage to their property; this is covered by public liability insurance.
What’s included in your policy
- Professional negligence:
Somebody in your business slips up or doesn’t apply due diligence and it ends up costing your client time and money. - Poor business advice:
Somebody in your business offers a client advice that leads them to make a financial loss. - Infringing intellectual property rights:
You unintentionally use intellectual property rights like trademarks and content without permission. - Breach of confidence:
You share a client’s intellectual data or confidential information or a security breach occurs putting your client’s data at risk - even if unintentionally. - Defamation:
You produce or support slanderous statements about a person or organisation.
Real Life Hiscox Claims Stories
Claims could be prompted by any of the above. For real examples and case studies of indemnity insurance protecting UK businesses, visit our professional indemnity claims stories.
We cover a huge range of different business types and sizes. We’ll tailor your professional indemnity cover quote to meet your needs.
Get your quoteProfessional Indemnity Insurance FAQs
Read our FAQs of popular questions about public liability insurance to find answers to questions on policies, quotes, and payments.
Related guides, articles & answers

What is indemnity insurance?
Understand how professional indemnity policies work to right the wrongs following disputes over work quality; protect your business against client claims with support Hiscox tailored cover.

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These six professional indemnity risks might be needlessly threatening your business; the right policy can cover you, so it's worth checking to see if you'd benefit from PI insurance.

What is professional negligence?
Understanding the risks your business faces is the first step towards finding the right level of insurance protection. Hiscox help define negligence and the process of handling a claim.
*This is based on 12.4% of our customers who purchased professional indemnity in 2019.