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Hiscox home insurance for ICAEW BenefitsPlus members

Hiscox is the preferred home insurance partner for the ICAEW. We’ve been working together for a number of years to bring a specially negotiated discount on our award winning home cover to ICAEW BenefitsPlus members.

Rated 4.7 out of 5 for satisfied customer service

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Defaqto 2008-2023

Award winning home insurance

Hiscox has a long and proud history of home insurance expertise. Not only has our home insurance been rated 5 star by Defaqto for 2023, we have also been awarded the Feefo Platinum Trusted Service Award in 2024 for the fifth year running for ‘consistently delivering excellence’ for customers. The Trusted Service Awards use real customer reviews to recognise businesses which deliver exceptional experiences.

FREE Eufy Video Doorbell worth £179

For a limited time, ICAEW members who purchase a Hiscox home insurance policy will also receive a Eufy Video Doorbell as part of their home insurance package. This offer is open to new customers of Hiscox only, who have taken out a Hiscox Home Insurance policy on or after 20 September 2021 and must not have cancelled their policy within the first 30 days of their policy. The offer is not available for existing Home insurance customers of Hiscox who are renewing their policy. Terms and conditions apply. 

LeakBot_Customer_Trial_LP

Say hello to LeakBot

Hiscox is proud to be the first UK insurer to partner with LeakBot to offer our buildings insurance customers a free leak detector service. The UK home insurance market has seen a significant increase in claims from water damage over the past few years so we want to help customers prevent the damage and disruption this can cause to you and your family.

What does LeakBot do?

  • monitors your home – LeakBot works 24/7 to monitor your home for both visible and hidden leaks and bursts
  • alerts you to leaks – instant alerts are sent to your smart phone via SMS and email if there is a problem
  • provides an expert solution – when a leak is detected an expert LeakBot engineer can be sourced to find and fix it

Request your FREE LeakBot

Claim your free LeakBot water leak detector here. This offer is available to building insurance customers only and is not available for those who only have contents insurance.

You will also receive one expert engineer visit each year if needed to find and fix any leaks with standard parts and labour all included at no extra cost.  

Terms and conditions apply.

Claim your LeakBot

Plus you get a free engineer visit from a specialist LeakBot engineer.

LeakBot is a smart water leak detector that alerts you to hidden leaks early so you can deal with them before they become a bigger problem. It’s really easy to set up and monitors your home's water supply pipe 24 hours a day sending alerts to your mobile phone.

LeakBot’s patented Thermi-Q technology accurately measures both the air and pipe temperatures in your home. If you have a leak, it will continually draw colder water from outside into your home, creating a consistent drop in temperature. LeakBot can sense the prolonged and consistent drop in temperature and alerts you to the problem.

Once LeakBot is fitted on to your internal mains cold water pipe supply, the same one where you’ll find your internal stop tap, LeakBot will detect leaks on any pipe with a water flow that it’s fitted to. Installed correctly, it should monitor all the mains hot and cold water pipes running throughout the house. LeakBot does not monitor systems in your home that are ‘closed off’ from your mains water system; for example, a central heating system, a waste water system or an extension to your house with additional stop taps.

Most leak alerts will be small, low-level leaks, so there is no need to panic. In many cases, the leak will be something simple like a leaking toilet cistern or a dripping tap which the LeakBot app will help you find and which is easily fixed. If you are unable to find the cause or are concerned by what you find, you can arrange for an approved specialist LeakBot plumber to attend your property. LeakBot will locate and look to remedy your leak leaving your home leak free. LeakBot is a HomeServe Labs Limited innovation, which is part of the HomeServe Group.

Should you experience a leak alert from your LeakBot, Hiscox will cover the cost of 1 home visit per device every 12 months from a specialist LeakBot engineer. The 12 month period begins on the date you order your LeakBot device and upon each anniversary of this date. You will be responsible for the full cost of any further visits required. The leak location and repair services are subject to LeakBot terms and conditions which will be provided at the time of booking a home visit and can be found at https://leakbot.io/repair-terms

"As a busy professional you no doubt have many demands on your time, so to make selecting the right Home Insurance easier ICAEW is delighted to recommend Hiscox as our exclusive Home Insurance provider. Hiscox has a great reputation for providing consistently high standards of service, particularly in the event of a claim."

- Sharron Gunn, Executive Director, Members, Commercial and Shared Services, ICAEW

Frequently asked questions

If you are unsure as to whether or not Hiscox will be able to provide a quote for your home and/or contents due to any particular reason, why not give us a call first to discuss your options. We are always happy to discuss what options there are to find a solution for you.

  • The rebuild cost of the property or properties you wish to insure.
  • The value of contents (excluding fixtures and fittings).
  • The value of your jewellery and any specific pairs/sets over £25,000 in value.
  • Details of any claims you have made in the last 5 years.

To qualify for the Eufy Video Doorbell, customers must have taken out a Hiscox home insurance policy from 20 September 2021 and must not have cancelled their policy within the first 30 days of their policy. The device will be delivered to you 30 days after your policy inception date. Please allow 2 weeks for delivery.  There are a limited number of Eufy Video Doorbells available as part of this home insurance package. Devices will be offered on a first come, first served basis. Only 1 Eufy Video Doorbell per household. Read the full Terms and Conditions.

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12.5% discount on renovation and extension insurance

If you plan to carry out building works on your home, it's worth considering Hiscox Renovation and Extension Insurance. We offer market-leading protection that gives you complete confidence that your buildings, contents and materials are fully covered if anything goes wrong.

Find out more
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12.5% discount on second home insurance

When it comes to insuring your UK second home, there’s no need to compromise on cover just because you’re not there all the time. If your main home is insured with Hiscox, we can insure your second home too – giving each the same high-quality buildings and contents cover.

Find out more

Not found what you need?

If you've not found what you need, just select the closest match in the drop-down list below to help narrow down your search.

Contact us

If you want to buy home or contents insurance from us, or if you already have a policy that you need to talk to us about, please call us on 0800 840 2295, 9am to 5pm Monday to Friday.

Alternatively you can email us at [email protected]

Make a claim

If something goes wrong, we’re here to put it right.
Need to make a claim?

Terms and conditions apply, for full terms see below. The Institute of Chartered Accounts in England and Wales is an Introducer Appointed Representative of Hiscox Underwriting Ltd who is authorised and regulated by the Financial Conduct Authority. For UK residents only.

Any discount is only applicable to policies introduced via the partner, whether existing or new, but cannot not be applied to policies that are being managed by an alternative third party such as an insurance broker.

The discount you can benefit from on a Hiscox Home Insurance policy is 12.5%. The offer is subject to underwriting criteria and only applies to Hiscox Home Insurance available via the specific telephone number and website. Hiscox Home policies are underwritten by Hiscox Underwriting Limited on behalf of Hiscox Insurance Company Limited. Hiscox Insurance Company Ltd is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Any reference to standard policies and to other insurers is based on a typical level of standard cover. ICAEW is an Introducer Appointed Representative of  Hiscox Underwriting Ltd which is authorised and regulated by the Financial Conduct Authority. For UK residents only.

These terms and conditions explain how you are allowed to use this site and the operation of this site by Hiscox Underwriting Ltd, Hiscox Insurance Company Ltd and Hiscox Syndicates Ltd (“Hiscox”).

By accessing any part of this site you will be deemed to have accepted these terms and conditions in full. As this website enables you to transact business with us, the terms and conditions may be different to those on other Hiscox websites. Please take time to review these terms and conditions carefully.

  • All copyright and other intellectual property rights in any material (including text, photographs and other images and sound) contained in this website is either owned by Hiscox or has been licensed to Hiscox by the rights owner(s). You are only allowed to use this website and the material contained in the website as set out below. If you wish to do anything else with any of the material you must get the written permission of the rights owner. If you need any assistance email us at [email protected].
  • This website contains trademarks, including the Hiscox name and logo. All trademarks included on this website belong to Hiscox or have been licensed to Hiscox by the trademark owner(s) for use on this website. You are not allowed to copy or use any of these trademarks in any way except as set out below. If you wish to do anything else with any of the trademarks you must obtain the written permission of the trademark owner. If you need any assistance email us at [email protected].

What you are allowed to do

  • You may access any part of the website to which access is open to all users.
  • Access to some parts of the website is only possible by password, for example to retrieve an insurance quote. You may only access these parts of the website if you have a valid password.
  • You may print off one copy only of any individual page for your own personal use, as long as you do not do any of the things set out under “What you are not allowed to do”; unless it is explicitly designed for that purpose.

What you are not allowed to do

  • Any purchase of any insurance product(s) available through this website will be subject to these terms and conditions and the relevant policy terms and conditions.
  • You are responsible for deciding whether any of our products or services are suitable for your purposes. Please read the relevant policy terms and conditions carefully before buying any insurance policy. If you need any advice before buying any insurance policy please contact an independent financial adviser or insurance adviser.
  • This website includes links to external websites. It also includes email links to a number of suppliers of services and/or products. These links will help you find relevant services and/or products quickly and easily. You are responsible for deciding whether any of these services and/or products are suitable for your purposes. Hiscox is not responsible for the suppliers of these services and/or products or the goods or services they supply or for their website content and does not give or enter into any conditions, warranties or other terms or representations in relation to any of these.
  • All data information text images and layout are the exclusive property of Hiscox and must not be e-mailed, networked, shared, republished, reproduced, transferred or copied (other than for reasonable personal professional use e.g. audit trails or backups). All copyright intellectual and other property rights shall continue to be held by Hiscox and no rights of any kind shall pass. Any attempt to damage the site or act in contravention of these Terms and Conditions may give rise to legal redress and Hiscox Insurance Company Limited reserves the right to seek damages from such perpetrator.

Changes to terms and conditions and disclaimer

  • Hiscox may change the terms and conditions and disclaimer set out above from time to time. By browsing this website you accept the current terms and conditions and disclaimer. You should check these each time you revisit the site.

Changes to/operation of website

  • Hiscox may change the format and content of this website (or of any insurance products or services offered via this website) at any time.
  • Hiscox may suspend the operation of this website (or suspend provision of any insurance products or services offered via this website) for support or maintenance work, for content updates or for any other reason.
  • Hiscox reserves the right to stop access to this website (and to products and services offered via the website) at any time and without notice.

Data protection

  • We will only use your personal details in line with our privacy policy. Please read this carefully before proceeding. By providing your personal details to us you are consenting to its use in accordance with our privacy policy.

Purchase of products available through this site

  • Hiscox Underwriting Ltd is registered in England no. 02372789, at Hiscox, 22 Bishopsgate, London, EC2N 4BQ Hiscox Insurance Company Limited is registered in England no. 70234, at Hiscox, 22 Bishopsgate, London, EC2N 4BQ.
  • Full details of the annual travel insurance products and terms and conditions are available at www.hiscoxtravelinsurance.co.uk/ewa.
  • All quotations given through this website which are specifically described as ‘indicative quotes’ are intended as an indication only of your likely premium based on the limited information provided. They are not binding quotations. The premium quoted may vary once your full details have been submitted.
  • All statements made by you or information given by you to Hiscox are your responsibility. If you fail to disclose any relevant information or provide any inaccurate information, this may invalidate your insurance policy.
  • Once you have submitted a proposal for insurance via this website, the proposal will not be accepted (and you will not be insured) until you receive confirmation from Hiscox. This confirmation may be through the website or by email, telephone or post.
  • The decision as to whether to offer you insurance cover is at Hiscox's discretion and we are not bound to do so. In assessing whether or not to offer insurance cover in response to proposals submitted via this website, Hiscox will not refuse the proposal only because of automatically processed personal data. If the proposal is rejected by any automated decision making process, then the proposal is referred to people employed by, or on behalf of Hiscox.
  • The above referral process does not apply where a proposal is automatically refused because the type of cover requested is not offered by Hiscox through our website, for example where the level of cover requested is above the maximum level of cover available through this website. It is based on the restrictions set for the insurance products available through this website, however, this type of automatic refusal is not based solely on automatically processed personal data.
  • You may cancel your insurance in accordance with the relevant policy terms and conditions.
  • Once insurance has been effected by Hiscox (including any insurance effected following an update of an existing policy), Hiscox will promptly confirm with you that this is the case. Hiscox will also advise you of the relevant insurance premium and any fees or charges which are payable separately.
  • Hiscox will also provide you with a copy of the policy schedule.
  • Hiscox will notify you in writing of any changes to the terms and conditions of your insurance policy and will give reasonable notice for any changes which are due to commence.
  • You should keep a copy of all information sent to or received from us for your records.
  • Hiscox will try to reply promptly to all correspondence. We may reply by email or in writing.

How we handle complaints

If you have a question or complaint, you can contact us in one of the following ways:

In writing

Hiscox Customer Relations
The Hiscox Building
Peasholme Green
York Y01 7PR

By phone: 0800 116 4627 or 01904 681 198

By email: [email protected]

We will try to resolve your complaint straight away. However, if it requires a more in-depth investigation, then we will aim to give you our final response within eight weeks. If for whatever reason this is not possible, we will contact you to explain the reasons why and let you know how long our investigations are likely to take.

If you have bought your insurance online, you can also register your complaint with the Online Dispute Resolution website, which has been set up by the European Commission.

Jurisdiction

  • This website is for UK residence and businesses only.
  • These terms and conditions are governed by and are to be interpreted in accordance with English law and in the event of any dispute arising in relation to these terms and conditions the English courts will have non-exclusive jurisdiction over such dispute.
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