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Our existing travel insurance customers
For sales & service, lines are open Monday to Friday - 9am to 5pm (closed on Saturdays, Sundays and Bank Holidays).
Our claims team are available 24hrs a day – more details on making a claim can be found here
The Money and Pensions Service (MaPS) has launched a travel insurance directory (external link) on its Money Advice Service website for people with serious pre-existing medical conditions. Details of the directory can either be found here (external link) or call 0800 011 3797 (available Monday to Friday, 8am to 6pm. Closed on Saturdays, Sundays and bank holidays)