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Need to make a travel insurance claim?
If you need to make a travel insurance claim our UK-based experts are here to help.
Please call 24-hours a day on +44 (0) 207 902 7990 or email us at [email protected]
If possible please have your policy number to hand along with the relevant, key pieces of information, for example the date and time of the event. If not, don’t worry – we understand that this can be a difficult and stressful time.
Please call 24-hours a day on +44 (0) 203 284 8844 or email us at [email protected]
Please call us on +44 (0) 330 660 0752 between 9am and 5pm Monday to Friday or between 10am to 4pm on Saturday or email us at [email protected]
To download a claim form, please click on the appropriate link below:
Delayed Baggage Form (PDF)Baggage & Money Claim Form (PDF)Missed Departure Claim Form (PDF)Travel Delay or Abandonment Claim Form (PDF)Medical & Other Expenses Claim Form (PDF)Cancellation Claim Form (PDF)Curtailment Claim Form (PDF)