If you need to make a travel insurance claim our UK-based experts are here to help. 

What does your claim relate to?

Select an option

Please call 24-hours a day on +44 (0) 207 902 7990 or email us at [email protected]

If possible please have your policy number to hand along with the relevant, key pieces of information, for example the date and time of the event. If not, don’t worry – we understand that this can be a difficult and stressful time.

Please call 24-hours a day on +44 (0) 203 284 8844 or email us at [email protected]

If possible please have your policy number to hand along with the relevant, key pieces of information, for example the date and time of the event. If not, don’t worry – we understand that this can be a difficult and stressful time.

Please call us on +44 (0) 330 660 0752 between 9am and 5pm Monday to Friday or between 10am to 4pm on Saturday or email us at [email protected]

If possible please have your policy number to hand along with the relevant, key pieces of information, for example the date and time of the event. If not, don’t worry – we understand that this can be a difficult and stressful time.

To download a claim form, please click on the appropriate link below:

Delayed Baggage Form (PDF)
Baggage & Money Claim Form (PDF)
Missed Departure Claim Form (PDF)
Travel Delay or Abandonment Claim Form (PDF)
Medical & Other Expenses Claim Form (PDF)
Cancellation Claim Form (PDF)
Curtailment Claim Form (PDF)