Professions and Specialty Contacts

Step 1:

Call us on
0800 042 0345
For policies with a premium above £30,000 please contact your regional development underwriter

Or email us at:
[email protected]

Our teams are available Monday to Friday, 09:00 to 17:00. We are closed on weekends and bank holidays.

 

Step 2: When you call, you’ll be asked to choose from the following options:

Option 1

E-Trade enquires

Here you can:

  • Discuss a quote on Acturis or Trader

If your client already holds a policy with us and you’re looking to quote new covers, please speak with our existing policies team.

Option 2

Existing policies

Here you can:

  • Access and update your client's policy;
  • Make a general enquiry;
  • Understand your client's cover;
  • Cancel your client's policy.

Please be aware that our existing policies team cannot support with claims.

Option 3

New quotes

Here you can:

  • Request a new quote or continue an existing quote;
  • Speak to an underwriter who will tailor a policy based on your client's needs.

If your client already holds a policy with us and you’re looking to quote new covers, please speak with our existing policies team.

Option 4

Payments

Here you can:

  • Discuss your client's payments including direct debits;
  • Discuss commission statements;
  • Update payment details.

Please be aware that our payments team cannot support you with policy queries.

 

Option 5

Underwriter extension number

Here you can:

  • Enter the extension number of the Underwriter who you want to speak to (extension numbers can be found on an underwriter email signature)
  • If they are not available you will be directed to our Broker Experience Centre

 

Quick links: