At Hiscox we pride ourselves on our experienced and customer-focused claims service. With event cancellation and curtailment claims we work on the basis that ‘the show must go on’ and find that a fast and effective response can often provide the assistance an event organiser needs to avoid cancelling all or part of their event.

We always recommend that you notify us of a problem as soon as you are aware of it so we can do all we can to make sure the event goes ahead.

If a problem arises on the actual day itself, please contact us as soon as you can.

How to report an event insurance claim

In the unfortunate event that you need to make a claim, you will need to provide your policy number and full details of the claim, including the date, amount and circumstances. Please notify us of any claims as soon as reasonably possible using the contact information below:

(Event insurance only)

Mr Robert Campbell or Mr Alex Whitaker
Hyperion Adjusters Ltd
76/77 Watling Street

Robert Campbell
Direct Tel: +44 (0) 207 236 8927
Mobile: +44 (0) 7976 942912
Email: [email protected]


Alex Whitaker
Direct Tel: +44 (0) 207 236 1099
Mobile: +44 (0) 7741 248 196
Email: [email protected]

If you have bought an event insurance policy from Hiscox through a broker, please also notify your broker as soon as you are aware of a possible problem, or a potential claim.

If you need to report a Home Insurance claim, please visit our home insurance claims page.