Contact us

Contact details for Brokers

Professions and Speciality Commercial

To talk to us about a renewal

For clients with a turnover of less that £2 millionFor clients with a turnover of £2 million and above

Please call us on 0800 042 0345

Select Option 3

Or email us at [email protected]

We are open Monday to Friday, 9am to 5pm, excluding Bank Holidays

Your local regional team will provide support for new business with premiums of £2 million and above

If in doubt please contact them and they will be able to advise.

 

To discuss a new business opportunity

For clients with a turnover of less that £2 millionFor clients with a turnover of £2 million and above

Please call us on 0800 042 0345

Select Option 3

Or email us at [email protected]

We are open Monday to Friday, 9am to 5pm, excluding Bank Holidays

Your local regional team will provide support for new business with premiums of £2 million and above

If in doubt please contact them and they will be able to advise.

 

To speak to us about our Sector Specialisms

To contact one of our specialist teams, please select the relevant link below:

To talk to us about Schemes

Find out more about Schemes.

To discuss a new or existing claim

Please visit our claims pages for contact details.

Find out more

For changes or queries on existing policies

Please be aware that our existing policies team cannot support with claims.

Please call us on 0808 3037 446

Select Option 2

Or email us at [email protected]

Access and update your client's policy;

  • Make a general enquiry
  • Understand your client's cover
  • Cancel your client's policy.

For any payment enquiries

Please be aware that our existing policies team cannot support with claims.

Please call us on 0800 042 0345

Select Option 4

Or email us at [email protected]

  • Discuss your client's payments including direct debits;
  • Discuss commission statements;
  • Update payment details.

To discuss eTrade business

To discuss a quote or policy on Hiscox Extranet or Acturis please contact us using Live chat within Hiscox Extranet, or email us at [email protected]

Open Monday to Friday, 9am - 5pm.

Art and Private Client

To talk to us about a renewal

If you know that you need to speak to an underwriter due to the nature of your request or there is a specific underwriter already working on a request for you, then please call or email them directly; you can find their details below:

For general renewal queries, please call us on 0800 042 0331

Select Option 3

Or email us at [email protected]

We are open Monday to Friday, 9am to 5pm, excluding Bank Holidays

To discuss a new business opportunity

If you know that you need to speak to a specific underwriter, then please call or email them directly; you can find their details below:

For general new business queries, please call us on 0800 042 0331

Select Option 1

Or email us at [email protected]

We are open Monday to Friday, 9am to 5pm, excluding Bank Holidays

To discuss a new or existing claim

Please visit our claims pages for contact details.

Find out more

For changes or queries on existing policies

If you know that you need to speak to a specific underwriter, then please call or email them directly; you can find their details below:

Please be aware that our existing policies team cannot support with claims.

For general queries about existing policies, please call us on 0800 042 0331

Select Option 2

Or email us at [email protected]

  • Access and update your client's policy;
  • Make a general enquiry;
  • Understand your client's cover;
  • Cancel your client's policy.

We are open Monday to Friday, 9am to 5pm, excluding Bank Holidays

For any payment enquiries

Please be aware that our payments team cannot support you with policy queries.

Please call us on 0800 042 0331

Select Option 4

Or email us at [email protected]

  • Discuss your client's payments including direct debits;
  • Discuss commission statements;
  • Update payment details.