Spotlight on Travel Claims
Numerous recent incidents around the world have affected air travel and people’s holiday plans.
Travel policy wordings are peril based, which means we can cover claims arising from: strike, riot, civil commotion, fire, flood, earthquake, tsunami, volcanic activity, landslip, avalanche, bad weather, accident or mechanical breakdown. These are reviewed in conjunction with the relevant area of cover e.g. cancellation.
This means we were able to help our customers affected by the recent Hurricane Irma and the potential eruption of Mount Agung in Bali. We provide cover for flight cancellations for trips not yet started, or if the hotel accommodation was damaged and uninhabitable.
An example of where our travel policy would not provide cover is Ryanair’s cancellation of over 2,000 flights. As the cancellations were not caused by an insured peril we could not provide any financial recompense. We do of course still help our customers with how best to pursue their compensation.
We are always happy to discuss policy cover details with you.