Spotlight on Claims for Valuables
Valuables make up a significant proportion of our client’s sums insured, and they are often family heirlooms or bespoke items, with great sentimental value. If our insured’s experience a loss, they want to know that we will be able to help them in replacing items of jewellery and watches without any hassle.
Hiscox have a relationship with Aurum Group, who own Mappin & Webb, Watches of Switzerland and Goldsmiths. Aurum Group have held a Royal Warrant since 1897. They have many stores nationwide as well as a workshop in Hatton Garden, where they can commission bespoke items using photographs and valuations.
Additional services offered by Aurum Group include valuation home visits to assist with compiling specified lists and ensuring that sums insured are adequate in case the worst happens. Whilst these services are at an additional cost, they provide our customers with full confidence in the level of cover they have purchased.
When items require replacement, we can replace watches and jewellery from store and this can often be done same day, provided the claim has been agreed and the item is in stock.