Robert Plummer, Portfolio Underwriter - Technology

  • How long have you been in insurance?
    Two-and-a-half years.
  • What’s your background?
    I achieved a first-class mathematics degree at University of Surrey, with a placement year in asset management. I then joined the Hiscox Graduate Scheme in the operations department. On completion of the scheme, I moved into the technology team and began underwriting.
  • Define your responsibilities in the technology team.
    Underwriting new and renewing business for all of our regional offices, with a primary focus on our York, Manchester and Glasgow branches. I’m also looking at how we can drastically improve our turnaround time for quoting on smaller technology businesses.
  • What are the big issues in the technology sector?
    In my brief experience of the market, the most prominent issue is that it doesn’t matter how brilliantly a technology company performs, it is still susceptible to clients alleging breaches of contract. It is actually impossible to avoid this risk, no matter how careful they may be.
  • How can your team and Hiscox help?
    At Hiscox we are the only insurer in the market that offers a ‘duty to defend’ policy. This means we are duty-bound to step in and help defend our insureds, from which our in-house technology claims team have plenty of experience successfully defending our clients. On top of that, we don’t limit what a ‘breach of contract’ is, so anything that is alleged against our clients for breaching a contract will be covered. The insured can’t avoid the risk of this happening, but with Hiscox they know they have the best coverage and will get the best support available.
  • What do you enjoy most about working for Hiscox?
    I love the culture, which ruthlessly focuses on the best outcomes for our clients and drives us as employees to perform with excellence in everything we do.
  • Describe your life outside of work.
    I play a lot of hockey, get away snowboarding when I can, and I love to explore new cities and countries.