We hadn’t moved our medical malpractice scheme for 20 years, partly because few insurers would look at it but also because we were so nervous about moving the scheme. If it went wrong for us, it would be very serious. I never had the confidence that an insurer could take over the scheme.

From the start Hiscox made us feel very confident.

Everything was done in a very friendly but highly professional way. The way that David Walker – (the Hiscox Project Manager) engaged the whole team and had us all moving together in the same direction – I’ve never seen that before from an insurer. This was like mobilising an army; it was absolutely phenomenal.

The speed of response, commitment to the team, hitting every deadline and partnership approach has validated our decision to choose Hiscox. There is a real shared vision for the scheme between us and we have put in place the foundations to take this scheme to the next level.

Eddie Hooker, CEO Hamilton Fraser, Cosmetic Insurance

I have worked together with the HISCOX schemes team now for over 10 years on our Cleaning Contractors Scheme and over this time the relationship has developed into a true partnership.

The “hands on” Account Management and direct involvement of the underwriting team has meant that both sides of the partnership totally understand the risks faced and how they can be solved with quality wordings and processes, flexible and agile enough to adapt quickly to changes and developments in the market.

Understanding how the product translates into the digital world is just as important to us and the Hiscox analysts and marketing team have helped us totally transform the product, opening it up to clients directly and servicing a network of brokers to deliver a top-class product to the sector.

Our partnership extends to our claims approach, which is the true test of any insurance product – the award winning Hiscox liability claims team have a tremendous working relationship with Gleaming and this completes the whole picture perfectly. I have no hesitation in recommending the Hiscox Schemes Team to any broker with an idea. In my opinion they truly are the market leaders.

Martin Holden, Managing Director, Gleaming Risk Services