Media alert: 6 July 2012
London, UK (6 July 2012): With a month’s worth of rain due to fall in 24 hours the UK is braced for potentially severe flooding. Specialist home insurer Hiscox has issued the advice below for home owners who are concerned about flooding or have been affected by the adverse weather.
“The torrential rain could cause severe damage to homes and businesses but taking some practical steps can help to reduce the risks,” says Steve Morse, home and contents expert, at specialist insurer Hiscox.
“Hiscox clients who have been affected by the flooding should contact us for support and for guidance as soon as it is practically possible for them to do so. Our emergency assistance teams are available over the weekend to help.”
Hiscox customers who need to contact us: if you purchased your home insurance via a broker call 0845 213 8776 or if you bought direct (online at our website or over the phone) call 0845 330 0505.
Preparing for the floods
- Move anything of value including furniture, electrical equipment and valuables (including photographs and sentimental items) to upper floors
- Prepare an emergency kit in case you are trapped or need to evacuate - this should include blankets, torches, waterproof clothing, food, water, a shovel and a first aid kit
- If you don’t know, find out how to turn off the electricity supply (in the dark if necessary)
- Make copies of all your important documents and store them in a dry safe place which is easily accessible
- Relocate your cars to safer areas
- Prepare a list of important emergency phone numbers, including emergency helplines for your local water company and insurance company
What to do if you have been affected
- Do not enter the property unless you can verify it is safe; hidden dangers lie in flood water such as sharp objects, raised manhole covers and pollution, and the flooding could have caused structural damage, making a building unsafe
- Contact your home insurer as soon as practically possible; they can advise you when a loss adjuster could assess the damage and begin the drying process
- Make sure gas, electricity and water supplies are turned off, if it is safe to do so
- Make an inventory of what has been damaged and keep it somewhere safe and purchase a disposable camera to take pictures of the property and your belongings
- When it is safe to do so and to aid the drying out process, leave doorways and windows open; put rugs, furniture, clothes, bedding etc. outside to dry
For more information on protecting your home against flood risks, visit: www.hiscox.co.uk/personal-and-home/useful-information/flood-insurance/
*All claims are subject to the detail of each individual policy
+44 207 448 6470
+44 207 448 6494
Notes to editors
Hiscox, the international specialist insurer, is headquartered in Bermuda and listed on the London Stock Exchange (LSE:HSX). There are three main underwriting parts of the Group - Hiscox London Market, Hiscox UK and Europe and Hiscox International. Hiscox London Market underwrites internationally traded business in the London Market - generally large or complex business which needs to be shared with other insurers or needs the international licences of Lloyd's. Hiscox UK and Hiscox Europe offer a range of specialist insurance for professionals and business customers, as well as high net worth individuals. Hiscox International includes operations in Bermuda, Guernsey and USA. Hiscox Insurance Company Limited, Hiscox Underwriting Limited, Hiscox Europe Underwriting Limited.
For further information, visit www.hiscoxgroup.com