When you provide administration support, you give essential back-up for companies who don’t have time or expertise to do this for themselves. You’ll probably have several clients and be dealing with lots of information at the same time, so it’s essential that your systems are robust and all client information is well segregated.
But despite your best efforts, mistakes do happen. The wrong documents could be sent off to print, there could be a mix up on non-refundable travel charged to a client’s account, or an email containing commercial information was sent to the wrong client. You may end up defending a legal action for your mistake and could even face a case for negligence.
Our professional indemnity insurance policy is designed for small businesses and can protect administrative support services against the cost of settling or defending a claim from a client that there is a problem with the work you have done for them. Professional indemnity insurance can give you peace of mind, and ensure you have a professional and trustworthy image in front of your clients.
Why choose Hiscox professional indemnity insurance for administration services?
Our policy provides cover for:
- negligence or breach of duty of care – making a mistake in your work or giving bad advice
- infringement of intellectual property rights – for example using content from a website or publication without permission
- breach of confidence – sharing confidential or sensitive information without consent
- defamation – making false or damaging claims about a person or organisation
- civil liability – if a claim occurs because of your business activity for a client and we haven’t specifically excluded it, it’s covered.
More about Hiscox professional indemnity insurance >
We’ll defend you
If a claim is made against you, and we think you have a reasonable chance of defending it successfully, we have the duty to defend you. This includes defending the entirety of a claim, even if some parts of it are not covered by your professional indemnity insurance policy. Get peace of mind that should a claim be made, you can focus on what you do best and leave our experts to deal with the complaint. We will deduct the costs incurred in defending the non-covered portion of a claim from the final settlement.
Protect your hard-earned reputation
Hiscox professional indemnity insurance for administration services includes free crisis containment cover. This provides access to specialist public relations support if a covered claim looks likely to damage the reputation of your business. So, should the worst happen, you can let the experts manage your response to events while you focus on running your business.
We want you to understand the PI cover we offer. Administration services are covered under our professional indemnity policy for other professionals.
Download professional indemnity summary of cover for other professionals (PDF)
Download professional indemnity policy wording for other professionals (PDF)