We’re always delighted to hear from you. If you have any questions, or need to make changes to your existing holiday home insurance policy, you can contact us as follows:
If you bought holiday home insurance directly from Hiscox
Contact us by phone: 0845 365 7465
UK call centre’s opening hours
Weekdays: Monday to Friday from 8.30am to 7pm
Weekends and bank holidays: Saturdays from 9am to 5pm; closed on Sundays and Bank Holidays
Contact us by email
enquiries.overseashomes@hiscox.co.uk
Contact us by post
Hiscox Overseas Holiday Homes Insurance
Capita Insurance Services
25 London Road
Sittingbourne
Kent
ME10 1PE
If you bought or want to buy holiday home insurance from a broker
In the first instance you should refer to your broker or insurance agent.
Claims
Please call: 0870 084 3776
More about how to make an overseas holiday home insurance claim >
Complaints
Your views are important to us and if we do not deliver to the high standard of service you should expect from Hiscox, or if we make a mistake, we want to know. We will investigate your complaint and try to resolve the problem as quickly as possible.
Read more about how to make a complaint >
