At Hiscox, our claims philosophy is that our claims service is at the heart of our business. It's our belief that superior claims handling should be based on fairness and common sense. We never forget that who we insure is more important than what we insure.
We have knowledgeable UK-based staff and are delighted to report that over 90% of our home insurance clients surveyed were satisfied with the way we settled their claim.
Here is just some of the feedback we have received on the extraordinary quality of service delivered on our home insurance.
"Having recently made my first claim I would like to say that I was extremely pleased with the service, the attitude and friendliness of everyone I spoke to at Hiscox, the speedy response and settlement of my claim. It is a pleasure to know I am in good hands."
Mr C Lewis, Hampshire
"You certainly have an excellent claims service and well worth recommending Hiscox."
Mr Roger Reeves - Cheshire
"I would like to comment on how efficiently my recent incident has been handled. Thank you very much to all and congratulations to Hiscox for delivering a service that consumers want, quick, efficient, polite, understanding, no nonsense and good value."
Mr Graham Bee - Stafford
The art of conversation
At Hiscox we believe that a good conversation starts with listening openly to our clients and their needs. We undertake a regular monthly customer satisfaction survey and you can read more about what our clients think >
We would really appreciate any feedback you have for us, so please do contact us and tell us what you think.
