We’re always delighted to hear from you. We’re here to help should you have any questions, need any help with an online quote, or need to make changes to your insurance policy.
Product enquires
If you bought, or want to buy insurance directly from Hiscox:
Click on the link below for the product you are interested in. Each link will take you directly to the relevant page containing contact details, including new quotations, changing policy details, making a claim and home emergency helplines.
Personal and home
Home insurance >
Holiday home insurance >
Second home insurance >
Overseas holiday home insurance >
Expatriate home insurance >
Fine art insurance >
Business
Contact us >
Making a claim >
Events
Exhibitors >
Fairs, fetes and carnivals >
Business events >
Firework displays >
Weddings and private parties >
If you bought or want to buy insurance from a broker:
In the first instance you should refer to your broker or insurance agent. If you would like to buy one of our products through a broker, or require specialist advice, please read our find a broker page for further information.
Complaints
Your views are important to us and if we do not deliver to the high standard of service you should expect from Hiscox, or if we make a mistake, we want to know. We will investigate your complaint and try to resolve the problem as quickly as possible.
Read more about how to make a complaint >
General enquiries
In writing
Hiscox Customer Services
Hiscox House
Sheepen Place
Colchester
Essex
CO3 3XL
By phone
For Customer Services, please call 0870 084 3777
Our UK Contact Centre is open from Monday to Friday, 9am to 5pm.
By email
customerservices@hiscox.com
