Privacy policy
Hiscox is committed to protecting your privacy. This privacy policy lets out our privacy practices and explains how we collect information from, and in relation to the hiscox.co.uk/business website (the “Site”), what we do with it and whom we share it with. By using this Site you are deemed to have agreed to be bound by this privacy policy. Please take time to review this privacy policy carefully.
What do we collect and use personal information for?
We will use your personal information for one or more of the following purposes:
- Analyse your particular insurance needs;
- Provide you with an estimate or quote for our policies;
- Administrate or otherwise carry out our obligations in relation to any agreement you have with us;
- Anticipate and resolve problems with your service;
- Create and inform you of products or services that may better meet your needs;
- Conduct market research and tracking of sales data; and/or
- Share the information with carefully selected affinity partners to enable them to send you information which may be of interest to you
We may collect some sensitive personal information relating to you. For example, information relating to:
- Your physical or mental health or condition, or the physical or mental health or condition of members of your family or household; or
- The commission or alleged commission of any criminal offence by you or members of your family or household.
We will only use such sensitive personal information to:
- Provide you with an estimate or quote for our policies; and
- Administrate or otherwise carry out our obligations in relation to any agreement you have with us
Where such sensitive personal information relates to anyone other than you, you must obtain the explicit consent of that person before providing the information to us.
Disclosing your information to others
If you linked to our Site from a third party site, we may share some of your information with the third party site operator. The third party may use this information for:
- Market research and tracking of sales data;
- Sending you information about our products and services;
- Sharing the information with their associate companies to enable them to send you information which may be of interest to you.
We will only use your information in this way if you consent to us doing so. Please see the section below entitled “Your rights”.
We will supply the third party site operator with information such as the effective date of any insurance policy which you purchase through our Site and any premiums (including any renewal premiums) paid for that policy. They will only use this information for internal business and accounting purposes.
Other than the disclosures referred to in this policy, we will not disclose any personal information without your permission unless we are entitled or obliged to do so under law.
Your rights
Hiscox will only use your personal information for the purposes set out above if you consent to us doing so. If you do not consent to us using your information in this way, please let us know by un-ticking the opt-in box provided on the Site.
If at any time after you have submitted your information to us, you wish us to stop using your information for any of these purposes, please contact us by sending an e-mail message to businessinsurance@hiscox.co.uk or write to us at the address below.
If, however, you are, or have been a customer of ours then we may continue to process the information for the purpose of administering and otherwise carrying out our obligations in connection with any agreement you have with us. The requirement will continue for as long as the agreement exists and for a reasonable period of time afterwards as required under law.
IP addresses
When you visit our Site, we log your IP address (the unique address which identifies your computer on the internet). We use IP addresses to collect broad geographic information on our site visitors. We do not link IP addresses to personally identifiable information.
Use of cookies
Cookies are text files which are designed to store and track information about your use of our Site and aspects of it which were of interest to you. We use cookies to:
- Estimate our audience size and patterns;
- Control how often visitors see similar advertisements;
- Track preferences of individual visitors; and
Improve and update our Site.
Most web browsers automatically accept cookies so as to maximise use of the website functionalities you access. If you choose to you may decline a cookie by modifying the settings on your browser. However, by doing so you may not be able to make full use of our Site functionalities.
Non-personal information
We may automatically collect non-personal information about you such as the type of Internet browsers you use or the site from which you linked to our site. You cannot be identified from this information and it is only used to assist us in providing an effective service on our site. We may from time to time share this information with operators of third party sites.
We use a third party advertising company, to serve ads on our behalf across the Internet. The third party may also collect anonymous information about your visits to our Web site. This is primarily accomplished through the use of technology device, commonly referred to as an action tag, which we place on various Web pages within our Web site or in a html e-mail that allows Avenue A to collect anonymous information. Atlas DMT may use information about your visits to this and other Web sites in order to provide information about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by the third party, please contact us by using the details below.
Keeping our records accurate
We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us using the details below.
Security
We have implemented technology and policies to safeguard your privacy from unauthorised access and improper use and will continue to update these measures as new technology becomes available.
Third parties
We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our Site or you linked to our Site from a third party site. We recommend you check the policy of each site.
Changes to this privacy policy
From time to time we make changes to this privacy policy. Please check this privacy policy on a regular basis for any changes.
Contacting us
Post:
Hiscox Business Insurance Direct
21 Tyndrum Street
Glasgow
G4 0JY
All policies are underwritten by Hiscox Underwriting Limited on behalf of Hiscox Insurance Company Limited, both of which are authorised and regulated by the Financial Services Authority.
Hiscox Insurance Company Limited is registered in England no. 70234, at 1 Great St. Helen's, London, EC3A 6HX.
This website is for UK businesses only. Terms and Conditions apply.